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Folgers

Folgers

www.folgerscoffee.com
What is your customer experience with Folgers?

Folgers Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Folgers has 1.8 star rating based on 136 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Flavor, Great coffee, Used to have the best taste above all others.
    Cons: Coffee was horrible, Having my first bad exsperience with folgers, And smelled bad too.

  • Recent recommendations regarding this business are as follows: "Taste like? Not coffee. Find another brand.", "Don’t buy it", "Don't buy it!", "Increase amount or portion to prepare a decent cup of coffee. Correction:543-297-**** a cup of coffee", "Do not buy".

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Media from reviews

Folgers - I recently purchased 4-43.5 oz cans of medium roast coffee. Upon opening my...
Folgers - I recently purchased 4-43.5 oz cans of medium roast coffee. Upon... - Image 2Folgers - Terrible tasteBAD FOLGERS COFFEEFolgers - Coffee isn’t rightFolgers - Coffee isn’t right - Image 2Folgers - Coffee isn’t right - Image 3
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Top Folgers Reviews

Positive Review

"Nasty tasting colombian decaf k cups"

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What did you do to colombian decaf ? tastes like crap. Your regular Colombian does taste the same as before, so what's up? This babyboomer will not reccomend...

Critical Review

"Used Columbian Folgers for years. Last can purchased was crap, the changes Folgers has made, has forced me to make changes also, to another Brand"

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Does not smell or taste like coffee.Your quality has diminished to a point where I will be finding a new brand that taste like real coffee and that has the...

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coffee quality taste morning price shame roast point flavor aroma
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Cheryl E Qrm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

It’s not as good as it used to be there’s something different. They’re adding a filler or something to it.

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I used to look forward to going to bed so I can get up in the morning and have my coffee now its just a habit. I dont enjoy folders medium roast coffee anymore.

It taste like cigarette butts and ashes. Theres something different about it. They changed something about it probably to make it cheaper to make for them. I would not recommend this.

Its too expensive to have a taste like that. I even add cream to it and its still taste like ashes.

I wish I knew what kind of filler they were using in the coffee. Its a shame cause it always used to be so good

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Anonymous
map-marker Yorkton, Saskatchewan

Unpleasant skunk brewing odour & bitter aftertaste in my mouth.

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My husband and I have been drinking primarily Folgers for years, same brew strength, but in the last year weve been noticing a noticeable not- so welcome change. We are switching brands.

With the increase in price I at least want the same quality as we were used to. It should have a pleasant coffee aroma, not smell like skunk.

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User's recommendation: Don’t buy it

Anonymous
map-marker Abingdon, Virginia

Used Columbian Folgers for years. Last can purchased was crap, the changes Folgers has made, has forced me to make changes also, to another Brand

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Does not smell or taste like coffee.Your quality has diminished to a point where I will be finding a new brand that taste like real coffee and that has the aroma which is the standard expected by coffee drinkers. Your new formula with cheaper beans (if actually coffee) taste like reused two week old grounds, no taste no smell no flavor and no satisfaction. It's all a about filling your left hand pocket also.

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User's recommendation: Taste like? Not coffee. Find another brand.

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Jeancarlo Grb

Shrinkflation or Deceiving advertising.

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Updated by user Sep 27, 2025

***

Original review Sep 27, 2025

Purchased 2 Folgers only to find despite the same price the breakfast blend had 10% less product vs. house blend..

As a 50+ year loyal consumer , why do I feel I'm "getting played!". Photos of this revelation are available, however a stop in any other establishment will reveal that this is corporate rather than local.

Thanks for the decades long memories, as it maybe time to enjoy the good to the last drop relief quarterback.

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Jocelynne Nuu

Nasty tasting colombian decaf k cups

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What did you do to colombian decaf ? tastes like crap.

Your regular Colombian does taste the same as before, so what's up?

This babyboomer will not reccomend it to anyone.

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User's recommendation: Don't buy it!

Chris H Tvo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No clue. Phone service

Not at all happy with the consistency of the coffee, especially when the price has almost doubled. I'm buying black silk that is brown, nothing like the original black silk.

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Nishant Lmk

Will buy product, stop cheating

Product dissatisfaction with portion. Rip off/the envelope size.

Less than 1/2 teaspoon of coffee; not a table. Please make this right.

Please feel free to refund or replace. I can be reached 543-297-**** 837 Glen Allen Dr.Baltimore, MD 21229

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User's recommendation: Increase amount or portion to prepare a decent cup of coffee. Correction:543-297-**** a cup of coffee

Anonymous
map-marker Mosinee, Wisconsin

I recently purchased 4-43.5 oz cans of medium roast coffee. Upon opening my third can I discovered the foil on top was not sealed all around. Don't know if I should use it

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Folgers - I recently purchased 4-43.5 oz cans of medium roast coffee. Upon opening my...
Folgers - I recently purchased 4-43.5 oz cans of medium roast coffee. Upon... - Image 2

I feel uncomfortable about using this can of coffee. Better quality control in your production would be recommended. I would like this can of coffee replaced

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sarah k Bju

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Used to drink nothing BUT Folgers

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Now it's horrible, what happened? This will seriously be my last can. I don't like chocolate; I wanted morning coffee.

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Loss:
$36
Cons:
  • Taste terrible

Preferred solution: Full refund

User's recommendation: Don’t bother-prices wayyyyy up -quality waaaaayy down

Anonymous
map-marker Burlington, Ontario

They are stupid had a good thing then trying to rip people off

Thank goodness grocery stores are not selling this product idiots for raising prices. Hope no one buys it

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User's recommendation: Do not buy

Victoria B Xub

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Quality of coffee

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Updated by user Feb 19, 2025

I have not had any progress.In contacting them I had to fill out ridiculous info like bar code number and receipts. You can't comment about the quality or poor quality.

Original review Feb 04, 2025

As a loyal customer.The quality not as acceptable as in the past.The coffee seems watered down. You have to use almost twice as much for a decent cup.

The public is not fooled by the slow maneuvering of products.

This is an insult and shame to marketing. I will no longer use your product.

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User's recommendation: Pay attention to the product you are paying for today.

1 comment
Guest

WOW!! Same here it's undrinkable !!

Anonymous
map-marker Pittsburgh, Pennsylvania

I loved loved the vanilla cappuccino mix.. so sad and upset it’s gone. There is nothing else out there even close to it. It was the best. Please bring it back

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Bring back the vanilla cappuccino mix!! Please it was so delicious, its the only one I liked, it was my happy place in the morning and on a cold day.

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Anonymous
map-marker Doylestown, Pennsylvania

I bought a pot of coffee (classic roast) it has a capicino flavor to it . Am I going nuts? Or do you mix different blends during the winter

I'm a folgers fan ,but I noticed a capicino flavor to my coffee . My question is simple yo the point Im Not writing 100 words explaining the glavor

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Janaiya Jme

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Terrible quality and deceptive recipe changes

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I recently quit smoking so my taste has tripled. Folgers use to taste good but now it literally tastes(and smells) like the bottom of the ash tray.

They're using terrible quality beans and not roasting them properly. Also I compared the grounds to several other brands side by side. After digging through the Folgers I can see now there's more than just terrible quality beans ground up but other things thrown in the mix that shouldn't be there. This company may be selling you affordable coffee but it's still costing you in the long run because you have to use more of it to get the same effect as other beans because it's also way weaker than it use to be.

I still say a quarter of what's in these cans isn't even beans. And the beans that are there are terrible quality. Yeah we'll give you affordable coffee...but we're also gonna lie right to your face with happy go lucky marketing to deceive you because just like every other company out there that mass produces anything...they only care about getting your money. They don't care if you enjoy the coffee or not.

Anyways just like the coffee I just drank I'm very bitter.

Lol sorry just being honest though. Unfortunately we're all just a dollar sign now not considered people to companies.

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User's recommendation: Find other brands. Don't support this. Speak up. Make your opinion heard. Try new brands

2 comments
Guest

Thank you!!?I thought was was losing it. Coffee my main go to like many in the morning.

Folgers USED TO BE THE BEST!! NOW IT TASTE LIKE DISHWATER.

POOR QUALITY BEANS... SWITCHING BRANDS..OR GRINDING MY OWN BEANS..

Roberts A Cbg

I locked in Netflix On my phone or my TV please back up Netflix

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Anonymous
map-marker Rocky Mount, Virginia

Taste has deteriorated very much. Told my wife that it’s not nearly as good as it once was.

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Read my reason.

Looking for another product even if it costs more. I enjoy GOOD coffee but Folgers is no longer my GO TO

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Temesgen B Yfr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Coffe export

Okay I wanna work with such huge company like you I have the best coffee and if you accept my request I'm ready to prepare the best Ethiopia coffee thank you for your time

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User's recommendation: Folger number one coffee choice

About

Related Companies

The JM Smucker Company, Hostess Brands, Knotts Berry Farm, Jif, Smuckers

Summary

Folgers is a brand of coffee in the North America. It was founded by William H. Bovee in 1850 in San Francisco, California, USA. Folgers Coffee is a subsidiary of The J.M. Smucker Company. It offers many recipes where Folgers coffee is used including desserts, drinks, and entrees. Folgers products do not contain gluten. There are coupons with discounts in newspapers and on websites. It is possible to order Cappuccino, Instant Coffee, and Classic Complements. Folgers can be ordered on The J.M. Smucker Company website with free delivery. Shipping is possible within the continental United States. Available payment options are Visa, MasterCard, American Express, and Discover.

Folgers reviews and complaints

Folgers is ranked 151 out of 4072 in Beverages category

Area Served

USA

Payment Methods

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