Customer Inquiries & Issues
58%- "Teman"
- "Coffee problems"
- "Share my opinion and thoughts"
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Folgers Phone Number | 1 (800) 937-9745 |
| Average Hold Time | 00:02:52 |
| Average Calls duration | 3 minutes |
| Most Popular Folgers Email Address | privacy.policy@jmsmucker.com |
| Folgers Live Agent Availability | 25% of callers successfully reach a real person |
| Issue Resolution Rate | Low (24% reported full resolution) |
| Contact Method Distribution | 59% phone, 41% email |
| Common Reasons for Contact | Product/ service, request for information, payments and charges |
| Prepare before the call to Folgers | First and last name, date of birth or email |
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.