Folgers phone number for contacting the support department is (800) 937-9745. If you prefer sending text messages, contact the company at (855) 909-3072. Call the company to speak to a live support representative and learn more about available coffee, address delivery and payment issues, get information about the corporate stores, and address other inquiries. The busiest day for calling Folgers support is Thursday, so if you don’t have much time consider contacting the company via phone on another day of the week.
While there is no Folgers email address for consumer assistance, you can send a message via an online inquiry form or connect with the support team via live chat.
If you are a representative of the media, drop a line at media.inquiry@jmsmucker.com to reach out to the corporate PR team. For legal inquiries, send an email to privacy.policy@jmsmucker.com.
Folgers headquarters is based in Ohio. Folgers corporate address is The J.M. Smucker Co., 1 Strawberry Lane, Orrville, Ohio 44667-0280, United States. Customers who want to contact the company via mail can send their inquiries, complaints, and claims right to the head office.
Folgers hours of operation are Monday through Friday from 8.30 am to 5 pm EST. The following business hours are subject to change during the holiday season. On major holidays, the schedule can be different or the company can be off.
Folgers website allows customers to submit inquiries via an online form or connect with support representatives via live chat. To use any of the options, please scroll down the main website page and follow the “Contact Us” link. Then, you can fill out a quick online form and submit a message or click the “Chat with Us” button to start the Folgers live chat.
